Help center
Quick answers to the questions we hear most. Need something specific? Email us.
What is Mary AI?
Mary AI is an autonomous marketing agent. She plans campaigns, writes content, designs images and video, runs ads, replies on WhatsApp, and reports on what worked — all from a single conversation with you. Native Arabic + English.
Will Mary post anything without my approval?
No. Every external action — every post, every ad, every WhatsApp message — passes through your approval inbox first. Mary is autonomous in drafting, never in publishing.
What are Mary Tokens (MT)?
MT is the single unit Mary uses for every task. A short caption is about 5 MT, a Genius-tier strategy plan is 75 MT, an image is 50 MT, a video clip is 500 MT. Each plan includes a monthly MT allowance with daily and weekly safety caps.
Can I run multiple brands?
Yes. Free supports 1 brand, Starter supports 2, Pro 3, Business 10, Agency 25, Enterprise unlimited. Each brand has its own voice, kit, schedule, and analytics. Switch with one click from the sidebar.
Does Mary speak Arabic?
Arabic is first-class — Khaleeji, Egyptian, Levantine. Captions, strategy, and replies land like a local wrote them. The whole product is bilingual end-to-end.
How is my data protected?
TLS in transit, AES-256 at rest. Optional 2FA. Multi-tenant isolation in storage and database. PDPL-compliant. We never use your content to train AI models.
Can I cancel any time?
Yes. From Settings → Billing → Cancel. You keep your data and Mary stays available read-only during the rest of your billing period.
What if Mary makes a mistake?
Because every external action passes through your approval inbox, mistakes stop at you. If a published post needs a fix, Mary can pull it down or edit it on most platforms in seconds.